Charlemagne C. Tan,
Brigitte C. Tan,
College of Nursing - Our Lady of Fatima University
The study aimed to evaluate the patient safety culture among selected hospitals in Metro Manila using the Hospital Survey on Patient Safety Culture (HSOPSC) measurement tool by Agency for Healthcare Research and Quality (AHRQ) of the United States of America and attempted to provide explanation of some of the characteristics of patient safety culture that are unique in The Philippines. This study aimed to provide health care organizations in the Philippines a better understanding about patient safety culture in the country's hospitals.
This study is a Quantitative research that focused on patient safety culture. Quantitative study refers to the systematic empirical investigation of social phenomena via statistical, mathematical or computational techniques. The researchers gathered clinical staffs (nurses) at Fatima University Medical Center (FUMC), Valenzuela Medical Center (VMC) and Bernardino General Hospital. A modified adopted questionnaire known as Hospital Survey on Patient Safety Culture (HSOPSC) from Agency of Healthcare Research Quality (AHRQ) was utilized. The answers from the questionnaire were tallied and underwent statistical treatment with use of frequency distributions, weighted mean and reliability analysis.
Based on data that the researchers gathered, it revealed that there is a more positive response in the Philippines regarding safety culture composites such as teamwork within units, organizational learning, feedback and communication about error, teamwork across the units, and lastly handoffs & transitions compare to the AHRQ database. However, there is a huge negative difference in terms of communication openness and non-punitive response to error.
The paper has achieved to answer the perceptions of the healthcare staff in the Philippines regarding patient safety culture with regards to the 12 dimensions and by comparing it with AHRQ database. The researchers have known what aspect of patient safety culture in the hospital must be improved for better patient care.
The study aimed to evaluate the perception of nurses on Patient Safety Culture on selected hospitals in Metro Manila using the Hospital Survey on Patient Safety Culture (HSOPSC) measurement tool and attempted to provide explanation of some of the characteristics of patient safety culture that are unique in Philippines.
1. "Health and Safety Commission Advisory Committee on the Safety of Nuclear Installations. " Organizing for Safety: Third Report of the ACSNI study group on human factors , 1993
2. "Philippine Quality Healthcare: Excellence is the Standard" Medical Tourism Magazine. , March 2008
3. Columbia Electronic Encyclopedia(6th Edition) 2011. 1-11.
4. "Nurses’ Long Work Hours, Scheduling Can Increase Patient Mortality" , May 2011
5. Abdi, Z. , Maleki, M. , Khosravi, A. . "Perceptions of patient safety culture among staff of selected hospitals affiliated to Tehran University of Medical Sciences" Journal of the Iranian Institute for Health Sciences Research , 411-419, October 2011
6. Al-Kandari, F. , Thomas, D. . "Percieved adverse patient outcomes correlated to nurses' workload in medical and surgical wards of selected hospitals in Kuwait" Journal of Clinical Nursing 18, 581-590, 2008
7. Crigger, N. J., Meek, V. L.. "). Toward a Theory of Self-Reconciliation Following Mistakes in Nursing Practice. " Journal of Nursing Scholarship , 177-183, 2007
8. Crisostomo, S. . "WHO issues patient safety curriculum guidebook for educators. " The Philippine Star , October 2011
9. de Castro, A. , Cabrera, S. , Gee, G. , Fujishiro, K. , Tagalog, E. . "Occupational Health and Safety Issues. " AAOHN Journal; Official Journal of the American Association of Occupational Health Nurses , 149-157, April 2009
10. Duckett, S. . "A new approach to the clinical governance in Queensland" Australian Health Review 31 1, 16-19, 2007
11. El-jardali, F. , Dimassi, H. , Jamal, D. , Jaafar, M. , Hemadeh, N. . "Predictors and outcomes in patient safety culture in hospitals. " BMC Health services research. , 2011
12. Feng, X , Acord, L. , Cheng, Y. , Song, J. . "The Relationship Between Management Safety Commitment and Patient Safety Culture" International Nursing Review , 249-254, 2011
13. Havens, D. , Vasey, J. , Gittell, J. H., Lin, W. T.. "Relational coordination among nurses and other providers: impact on the quality of patient care" Journal of Nursing Management , 926-937, 2010
15. I., C. , Hung, H. . " Measuring patient safety culture in Taiwan using the Hospital Survey on Patient Safety Culture. " Health Services Research , 10-152, 2010
16. Kohn, L. , Corrigan, J. , Donaldson, M. . " To err is human: building a safer health system" , 2000
17. Lorenzo, F. E., Galvez-Tan, J. , Icamina, K. , Javier, L. . "Nurse Migration from a Source Country Perspective: Philippine Country Case Study." Health Services Research , 1406-1418, 2007
18. Medicine, I. . To Err Is Human: Building a Safer Health System. Washington, DC: National Academy Press., 2000.
19. Parreno, M. . "How Comfy are we to Communicate? " Asia Research News. , January 2007
20. Pronovost, P. , Sexton, B. . "Assessing Safety Culture: Guidelines and Recommendations. " Quality and Safety in Health Care 14, 231-233, 2005
21. Runy, L. A.. "The Nurse and Patient Safety." , 2008
22. Sammer, C. , Lykens, K. , Singh, K. , Mains, D. , Lackan, N. . "What is Patient Safety Culture? A Review of Related Literature. " , 2010
23. Stewart, L. , Usher, K. . "The impact of nursing leadership on patient safety in a developing country." , March 2010
24. Vincent, C. . "Clinical risk Management: Enhancing Patient Safety." , 2001
25. Wagner, L. M., Capezuti, E. , Rice, J. C.. "Nurses' Perceptions of Safety Culture in Long-Term Care Settings. " Journal of Nursing Scholarship , 184-192, 2009
1. Patient satisfaction with nursing care quality and patient safety culture in the medical-surgical unit of a private hospital in Cebu City: Proposed guidelines to increase patient satisfaction.